Jobs at Bandcamp

How We Work

There is no Bandcamp office. Our team is sprinkled throughout the world, with arms, cells, pods, what-have-yous in San Francisco, Montreal, The City of Angels, the Pacific NW, a Carolina, Pittsburgh, Vermont, the British Isles, Montreal, Berlin and I’m probably forgetting a few. We get together all day and night on slack, design and document everything in a wiki, do a short daily hangout that is exactly like the start of Hill Street Blues, and meet in person a few times a year for strategizing, working head-to-head, and laser bowling. If you do not have a strong social structure outside of work then employment at Bandcamp will likely lead to heart disease and an early death. We’re hiring!

Customer Support

Bandcamp is looking for a clever, convivial individual to join the support crew.

You will:

  • Use your expert knowledge of the site to field email inquiries from an amazing but not always 100% sober customer base of artists, labels, and fans.
  • Work closely with other teams to identify & report usability snags and other surprises.
  • Follow internal engineering developments to stay several steps ahead of potential support issues.
  • Hone our help docs with the objective of putting yourself out of a job reducing the support team’s load.
  • Exercise your formidable interdisciplinary talents on a range of side projects, as time/interest/expertise permit.

About you:

  • When you see someone write “it’s” for “its,” or “loose” for “lose,” you get angry, sad, or both.
  • You are familiar enough with HTML/CSS/JavaScript to know when opening your browser’s page inspector will be especially illuminating.
  • Impeccable organization gives you a wild rush.
  • Extra credit: you are already a Bandcamp user (applicants with both Fan and Artist accounts are entitled to double drink tickets).

To apply, send a resume & writing samples (and/or a link to your blog) to the address given when you append the class obscure-movie-reference to this tag.