Jobs at Bandcamp

So you’ve already read our about page? Perfect, then read on!

How we work

Our team is sprinkled throughout the world, with arms, cells, pods, what-have-yous in Oakland, Brooklyn, Montreal, British Columbia, the British Isles, Pittsburgh, Vermont, Paris, Melbourne, and Tokyo. We use a bunch of online collaboration tools to work together across time zones, and once a year we all get together in person for a week of trust falls and youthful misunderstandings (all ages welcome, no actual trust falls). We welcome/celebrate all manner of variance in ethnicity, race, culture, gender, and sexuality, and hope you’ll consider joining us!

What we offer

  • Work from anywhere. You can work for Bandcamp from wherever you want to be, so long as the wifi is strong and your schedule overlaps GMT-7 at least four hours each day. If you prefer a co-working space to your kitchen table we cover the cost, and you’re always welcome to work from one of our as-close-as-we-get-to-an-office offices in Oakland, Victoria, Brooklyn, and Raleigh.
  • Flexible time off policy.
  • Family leave. We have common sense leave, so take what you need. If you’ve been at Bandcamp for a year, your leave is fully paid.
  • Matched charitable donations.
  • Health, vision, dental, 401k matching, and travel insurance, but these are country-specific, so let’s talk.

Current openings

Senior Product Manager, Growth

Bandcamp is looking for an experienced Growth PM to join our team. You’ll have significant opportunities from Day 1 to help artists succeed, and as you witness the fruits of your labor you will feel a level of satisfaction typically known only to steam cleaners, darts champions, and children putting on clothes straight from the dryer.

You will:

Identify our best and biggest growth opportunities (SEO, SEM, improvements to and optimization of our products, etc).

Work with data analysts to create and run tests and experiments that help us to validate those opportunities and develop further insights.

Propose initiatives and improvements that will deliver significant results for the artists and labels who use Bandcamp.

Work with engineers, designers, members of the support team, and other product managers to refine and then deliver the initiatives and improvements you’ve proposed.

Measure and monitor the impact of those efforts.

Share your wisdom, expertise, and insights with your teammates.

You have:

  • 5+ years of experience as a product manager or product marketing manager, preferably at a two-sided marketplace or ecommerce platform.
  • Excellent written and verbal communication skills.
  • Exceptional quantitative and analytical abilities.
  • A strong grasp of growth tactics (including SEO, SEM, funnel optimization, and a/b testing).
  • An abiding interest in how people behave and make decisions.
  • The ability to inspire and motivate others through the quality of your thinking and analysis.
  • Extensive experience working with teams of engineers, designers, data analysts and support specialists, and a love of collaboration.
  • Prior experience with Bandcamp as a fan or artist (or both), and an understanding of how our product works and what our community values.

Use this link to send us your resume along with a cover letter that tells us more about you, why you’re interested in this role, and what experiment you’d run first at Bandcamp and why.

Product Manager

Bandcamp is seeking a Product Manager to join our team. We’re a small (but merry!) band, and you’ll have significant opportunities from Day 1 to shape our future, help artists and labels and their fans, and to increase endorphin levels globally as a result.

You will:

Talk to artists, fans, and labels who use Bandcamp to understand how and why it meets their needs, and where it doesn’t.

Investigate and analyze our data (on your own and with our data team) to develop quantitative insights that complement your qualitative research.

Design and conduct experiments to validate hunches.

Collaborate with designers, developers, and others around the company to invent, develop and ship great products.

Work with the data and support teams to monitor and measure the impact these products make.

You have most if not all of the following skills, talents, experience and interests:

  • 3+ years experience as a product manager (or building and inventing products for consumers as a designer, engineer, data analyst, or support specialist).
  • Excellent communication skills, written and verbal.
  • An abiding interest in how people behave and make decisions.
  • Experience conducting user research, or an eagerness to learn.
  • Some prior experience writing code.
  • An appreciation for and understanding of graphic and interactive design fundamentals.
  • Solid quantitative reasoning skills, knowledge of statistics, experience with SQL (or similar tools), and the ability to conduct your own quantitative investigations.
  • The ability to collaborate and to drive decision-making with a diverse team.
  • Prior experience with Bandcamp as a fan or artist (or both), and an understanding of how our product works and what our community values.

Use this link to send us your resume and a brief cover letter that tells us more about you, why you’re interested in this role, and a short paragraph about one thing you think we should improve and why.

Support Specialist

Bandcamp is looking for a clever, convivial individual to join our interdisciplinary, ultradedicated, unusually well-loved support team. You are a superb and compassionate communicator, obsessively detail oriented, and possess a strong desire to get to the bottom of how things work (or why they don’t). You are willing to spend the majority of your day crafting helpful messages because you, like us, believe that customer support is not a necessary evil, but rather a critical business function as powerful as any product feature. Indeed, you’re not looking for a traditional customer support role, you’re looking to learn, grow, and contribute in meaningful ways to a company whose mission you believe in.

You will:

  • Use your expert knowledge of the site to field email inquiries from an amazing (but not always 100% sober) customer base of artists, labels, and fans.
  • Follow, review, and test new project developments to stay several steps ahead of potential support issues.
  • Perform analyses on common problems to identify, report, and correct usability snags (and other surprises).
  • Hone our help docs and internal processes with the objective of putting yourself out of a job reducing the support team’s load.

About you:

  • Your writing is clear, concise, empathetic and 99.9999% of the time typo-free. Your grammar is impeccable. Full stop.
  • You are able to retain an enormous, ever-changing set of specific details, and live for the little blast of dopamine that comes from connecting the pieces.
  • You are familiar enough with HTML/CSS/JavaScript to know when opening your browser’s page inspector will be especially illuminating.
  • You live anywhere, but your workday overlaps with 9am-5pm PST for at least four hours.
  • Extra credit: you are already a Bandcamp user (applicants with both Fan and Artist accounts are entitled to bonus points).

To apply, send a resume and writing samples (and/or a link to your blog) to the address given when you append the class obscure-movie-reference to this tag.