Bandcamp Help

Tutorials

Troubleshooting, Bugs

Artists

Uploading music

Album and track editing

Selling basics

Selling merch

Account basics

Audio basics

Facebook

Track/album codes

Collecting emails

Bandcamp Pro

Bandcamp for labels

Artist subscriptions

Fans

Downloading

Payment options

Physical orders

Fan accounts

Reading your sales report

Your sales report is the complete account of everything you’ve sold, and your payments received, through Bandcamp. You can download it from your Tools page. It will arrive as a CSV file, which you can open or import into any spreadsheet program (Excel, Numbers, OpenOffice), mobile spreadsheet app (Numbers, Google Drive) or online office suite (Google Drive, Zoho Docs).

What’s in it?

Each line represents the sale of an item from your store, a payout from Bandcamp to you, or a sale reversal. A sale of multiple copies of the same item to the same person will appear on the same line, but if one person buys two different items they will appear on separate lines.

Here’s a run-down of the columns:

date the date and time of the order, payout or reversal, in UTC
paid to identifies the PayPal account
item type album / track / package / payout / reversal / refund
item name which item was sold
artist the artist name (which might vary for label accounts)
currency the currency of the transaction
item price the price of one item
quantity how many they bought
discount code the discount code they used
sub total the total cost before shipping and tax
tax
shipping
tax and shipping charges for the item
transaction fee the transaction fee charged by the payment processor. Fees may vary depending on geographic location.
Note: This field will be blank for items purchased together in one cart; the amount is only displayed on the last item. The field will contain a star (*) if the payment is still pending (you‘ll see any pending payments at the very bottom of your Sales Report).
fee type which type of transaction fee was charged. It will either be the fee incurred at the time of sale (“paypal” or “credit card”, depending on whether the buyer used PayPal or their credit card), or the fee incurred at the time you are paid out (“transfer”).
item total the total cost including shipping and tax
amount you received the amount that went into your PayPal account (including shipping and tax) after PayPal or credit card transaction fees.

For physical sales this will be the item price minus fees, except for any payments collected by Bandcamp to cover your revenue share balance (in which case the amount will be zero).

For digital sales this will be zero, as Bandcamp processes digital payments on your behalf and later makes payouts to you in bulk.

For payout transactions this will be total amount you received for that payout period, minus fees.
bandcamp transaction id the Bandcamp transaction ID for the sale or payout
paypal transaction id the PayPal transaction ID (empty for digital sales, and physical sales collected to cover your revenue share balance)
assessed revenue share how much revenue share you owe for this sale
collected revenue share how much we collected from this sale
balance of revenue share the total amount you owe to Bandcamp in revenue share
change to payout balance how much of the sale Bandcamp owes to you
payout balance the total amount you’re due to receive in upcoming payouts
net amount how much a given sale was worth to you, after revenue share, transaction fee, shipping and tax. Use this column if you need to determine how to split out payments to multiple artists. If you are simply interested in how much you’ve received to your PayPal account, use the amount you received column instead.
package
option
which merch options they chose
item url the URL of the item
catalog number the identification number you’ve assigned for a specific release (if you’ve entered one on the edit page).
upc
isrc
release identification codes, if you've supplied them (for music charts)
buyer name
buyer email
buyer phone
buyer note
the buyer’s details (collected by the payment processor)
ship to name
ship to street
ship to street 2
ship to city
ship to state
ship to zip
ship to country
the buyer’s shipping address (for physical merch only)
ship date
ship notes
the date you marked the item as shipped and any notes you added on your merch orders page (for physical items only)

Tracking revenue share and payouts using your Sales Report

Here's the gist of how revenue share works on Bandcamp.

In your Sales Report, details about your balances are separated into five columns: assessed revenue share, collected revenue share, balance of revenue share, change to payout balance, and payout balance (for fine detail, see above). By looking at these five columns together you can determine how your running balances are being calculated and where payments are going.

Revenue sharing works differently depending on whether a payment is for a stand-alone digital item or a physical package. Payments for sales of physical items are sent to you immediately, and we collect the 10% revenue share later. For digital items, we collect the 10-15% revenue share right at the time of the sale, and transfer the payment to you later (typically within 48 hours) in bulk.

Example: selling digital items

order date trans-
action fee
item type item price amount you received assessed revenue share collected revenue share balance of revenue share change to payout balance payout balance
1/3/2015 0.49 album 10 0 1.50 1.50 0 8.01 8.01
1/3/2015 0.49 album 10 0 1.50 1.50 0 8.01 16.02
1/3/2015 0.39 album 9 0 1.35 1.35 0 7.26 23.28
1/4/2015 0.23 payout 23.28 23.05 -23.28 0

The first three rows show sales of digital albums, and the last row shows a payout to you. Payouts reflect sales for digital items made at least 24 hours earlier (with certain exceptions). Here’s the nitty gritty of what’s going on in this example:

  1. A fan purchases a digital album (item price), and the payment less the transaction fee goes to Bandcamp. This is why amount you received is 0 — we send payments to you in bulk later.
  2. The 15% revenue share for that purchase is assessed, and collected from the payment.
  3. The change to payout balance column shows your share of the payment added to the payout balance, to be paid out to you later.
  4. In the next row down, a fan purchases the same album for $10, bringing the running payout balance to $16.02.
  5. In the row below that, a fan purchases a different album for $9. The $1.35 revenue share is assessed ($1.35 is 15% of $9), then collected and noted in the change column. After this sale, the payout balance is $23.28.
  6. In the last row we send you a bulk payment for the payout balance, less the fee charged by the payment processor. The undisputed best column, amount you received, shows the payment landing in your account. Note: due to a PayPal limitation you may see two payout entries per day.

Example: selling digital and physical items

order date trans-
action fee
item type item price amount you received assessed revenue share collected revenue share balance of revenue share change to payout balance payout balance
1/3/2015 0.88 package 20 19.12 2.00 0 2.00 0 0
1/3/2015 0.49 album 10 0 1.50 3.50 0 6.01 6.01
1/3/2015 0.49 album 10 0 1.50 1.50 0 8.01 14.02
1/4/2015 0.14 payout 14.01 13.87 -14.01 0

When you sell a digital item, the payment initially goes to Bandcamp, and we pay out your share to you in bulk later. When a fan purchases a physical item the payment goes to you immediately, and we collect the amount owed later, from your digital sales. Here’s how it works in detail:

  1. A fan pays for a package. The payment goes directly to you, so the amount you received column shows the total, less the transaction fee.
  2. Though the 10% revenue share for that purchase is assessed, it isn't yet collected (so that column shows a 0). The balance of revenue share column shows the amount now owed to Bandcamp.
  3. The highlighted row shows how we collect the owed balance. When a payment for a digital item goes to Bandcamp, we collect the assessed revenue share for that sale, as well as the outstanding balance owed from any previous physical sales.
  4. We reduce the balance of revenue share by the outstanding amount we are able to collect (in this case, the entire owed balance). If there’s a remainder (as there is in this example: $6.01), we add it to your payout balance.
  5. The next row shows another sale of the same digital album. Your outstanding balance of revenue share is back to 0, so only the revenue share assessed on that sale is collected. We add the remainder after the transaction fee to your payout balance.
  6. In the last row we send you a bulk payment for the payout balance, after the fee charged by the payment processor.

What happens if I’m selling a bunch of physical items, but I’m not selling enough digital to cover the revenue share balance I owe?

order date trans-
action fee
item type item price amount you received assessed revenue share collected revenue share balance of revenue share change to payout balance payout balance
... 15.00
1/2/2015 0.88 package 20 19.12 2.00 0 17.00 0 0
1/3/2015 0.88 package 20 19.12 2.00 0 19.00 0 0
1/3/2015 0.88 package 20 0 2.00 19.12 1.88 0 0
1/4/2015 0.88 package 20 19.12 2.00 0 3.88 0 0

In this example, your owed balance of revenue share starts at $15.00, built up from previous sales of physical items. If there aren’t enough sales of digital items for us to collect against that balance, we’ll periodically collect an entire payment for a physical item. The highlighted line above happens to be such a payment. Here’s what’s happening:

  1. You sell two packages for $20 each, and the payments go directly to you. The 10% revenue share fee for each purchase is assessed, but not collected.
  2. We add the amount owed for both of those sales to the running balance of revenue share, bringing the total owed to $19.00.
  3. You sell a third package for $20. The revenue share for this payment is assessed and added to the running balance owed, bringing the total owed at the time of sale to $21.00.
  4. Whenever the owed balance exceeds the total of a given payment, that payment goes to Bandcamp, and we reduce the balance of revenue share by the payment amount less the transaction fee.
  5. At the time of the next $20 purchase of a physical item the owed balance is only $3.88, so the payment goes directly to you.

And that’s the sum of it. Pun unintentional but not redacted.